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» Customer Service

There are four ways to get support from Matrigo Customer Support Team. Choose the option that best fits your purpose:

Live Chat Support

  • • Click on the image below to chat with our customer service representative:
  • • Availability: Mon-Fri: 9am-6pm, Sat: 9am-1pm IST (Indian Standard Time)

Submit a Ticket / Email Us

  • • If you have any questions or want to send us an email, create a ticket by clicking here - 'Create a New Ticket'
  • • Availability: 24/7 (24 hours a day, 7 days a week)
  • • Our Response: Within 48 hours
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Call Us By Phone

  • • Call us at +61-(02)-80054886 (NOTE: This is our MAIN Australia Office number. International charges might apply if you are calling from outside Australia.)
  • • Availability: Mon-Fri: 9am-6pm, Sat: 9am-1pm IST (Indian Standard Time)
  • • International Offices: You can call us at our 'Global Office Nos.' as well.

Do you want to report a problem with the website?

  • • Click here to report an issue about this website - [Report Problem]
  • NOTE: For billing/account enquiries or questions related to your profile, create a new ticket using option 2 above.

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